Should your query relate to pre-sales of B2B Solutions - kindly mark the Subject area with B2B Categories you are showing interest in, plus fill out the 'Your Message' area with any concerns or suggestions, in most detailed information - please address any/all pre-sales concerns you may hold, no matter how many or how trivial your concerns - Any information I may have unintentionally not included or you've not noticed may hold greatest prospect conversion decisions to yourself or your clients
The above information is aimed at having myself bringing your queries or concerns to a resolved conclusion, through a single reply. This helps prevent client frustration, plus adds additional confidence in my Contact Support area
Average 'Contact' Page Reply Periods
The reply could quite rarely, (Once per week, maybe) take 24-36 hours. However, most replies are returned, within 12-24 hours or at times even sooner or even almost immediately, even at 04:15, Sunday morning - including during weekends, all public holidays. plus throughout all religious or holy festivities.
If you're in need of a swifter response, please check if our Live Chat on each web page is monitored. There are only 4 of us in the company who understands plenty enough about each service we provide; to qualify to meet Live Chat support requirements.
We're currently training more admin in support. However, because there's such a vast Knowledgebase to learn to cover ever service - training is quite lengthy and an ongoing quest.
Thanks for viewing our db-B2B-UK/Contact web page - We will reply as soon as we can, which could prove to be almost instantly, possibly.
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